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Office 365, Teams and beyond

3 min read
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The world is handling a pandemic on a global scale. It affects everyone, and it will take time until we truly understand the full impact of Coronavirus (COVID-19) on families, communities, and businesses.

It’s important that together we unite to help stop the spread of the virus, but also continue to minimize the negative impact on the economy.

In business terms, we are lucky that many organizations have undergone rapid digital transformation when concerning business communication. Many adopt the modern workplace, and in a lot of cases greatly benefit from the flexibility that platforms such as Microsoft Office 365, SharePoint, and Teams provide. Microsoft are even offering Teams for free during this time.

It’s allowing organizations to put the safety of employees, partners, and customers first by allowing parts of the workforce to operate remotely, and hopefully do their bit to help stop the virus spreading, while also keeping up normal business communication and productivity where possible.

Other blogs in this series:

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Within the last seven days, as protocols are being put into place by governments, video communication such as Zoom, Skype, and Teams have trended heavily, as businesses look to optimize their lines of communication. It looks like the resurgence of Teams has come in the nick of time.

Microsoft Teams

Microsoft Teams is coined as the central hub of communication when working with Office 365. It allows you to chat, video call – group meetings, set up groups, create Flows (Power Automate) share documents, access planner, etc. It integrates a lot of functionality that we would associate with Slack, Zoom, and Skype.

However, these platforms are great at what they are individually designed to do, and let’s be honest many have preferred those services in the past – Teams had a lot of catching up to do in terms of usability.

But as I mentioned in my previous blog in this series, Teams had a resurgence towards the end of the last decade, and its usability is up there with the best communication platforms. Crucially, the way it interacts with Office 365 for business collaboration and communication puts it above the rest, in my opinion. If your organization uses Office 365 or has a Microsoft 365 license, it takes away many of the limitations associated with working remotely.

Microsoft Teams challenges

It’s not all plain sailing though – it still brings an air of uncertainty surrounding security, and rightly or wrongly, we think cloud uncertainty. This is understandable. With Teams being completely integrated with Office 365, it needs the same level of IT governance to go with it.

At first glance, this might seem a bit of a headache, but in reality, if you’re running Teams then you are utilizing Office 365, and there should be a governance plan in place to cope with Office 365 usage anyway. Cloud governance needs to account for everyone from the developer or power-user customizing, to general business users using it for daily work.

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The issue occurs when the platform becomes out of control, whether it’s cloud sprawl, keeping a handle on permissions, unused teams, or connectors that you use to create your Flows, which could end up costing your organization money.

So, the point here is that we are talking about Cloud governance in general, and Teams governance comes under that umbrella. We need policies in place to account for that accordingly.

Automate Office 365 and Teams governance

Automating the process of defining and monitoring policies, for example, unused teams and communicating who should act, will optimize the way you enforce governance in Office 365.

You will be able to operate a robust governance strategy at scale, taking back control, while giving users the permissions necessary to use Office 365 to do their jobs effectively.

Furthermore, Rencore is hosting a free to attend webinar delivered by 11-time Microsoft MVP Waldek Mastykarz on how to stay in control of Office 365 in 2020. It would be great to see you there!

Sign up today

It would be great to hear what you think about Teams usage. Please leave a comment below

Lee Sellen

Lee is the Senior Content Marketing Manager at Rencore. He writes about a broad array of topics ranging from corporate, solution and product news to high-level SharePoint and Office 365 governance, modernization and risk topics. Lee is in charge of Rencore's research and reports unit aiming to gain new insights into how users work with SharePoint and Office 365. A passionate writer in all areas, he also covers Rencore events, webinars and other online activities.