Customer support
Contact Rencore Support
Already a Rencore customer with a product, account, or subscription issue? Get support from our team here, not through the general contact form.
Before you submit
What to include
Having these ready helps us route your issue to the right team faster.
Account or customer name
The account or customer name your subscription is under, so we can find your environment fast.
Product or module
Which Rencore product or module the issue affects (for example Governance, Permissions, or a specific report).
Description and priority
What went wrong, what you expected instead, and how urgent this is for your team, so we can route and respond accordingly.
Submit your support request
Fill out the form below and a member of our support team will follow up directly. You can also email [email protected] at any time.