Rejoignez l'équipe Rencore

La description du poste est en anglais, notre langue de travail.

Your mission

As Enterprise Account Executive you sell directly, or co-sell with our partners, to our enterprise customers. You identify their business needs and how our solution helps them meet those needs, navigate the customer's organization to find champions, and help those champions convince their budget holders. You understand the competitive landscape and position our unique selling points. Once the customer is convinced, you guide them through procurement, security and legal, with the help of colleagues across the company, until we close the deal.

Responsibilities

• Win new business and drive expansions. The primary focus is net new revenue.
• Understand our product Rencore Governance, including its value proposition and common customer pain points.
• Network through customer hierarchies to find the decision makers who see value in our value propositions.
• Co-sell with our partner network and use your skills and knowledge to build up our partners' capabilities.
• Apply and improve your sales operations skills in our HubSpot CRM. Achieve sales targets and report on your own forecasts and KPIs for predictability, data quality and accountability in the sales process.
• Work with the whole sales team to share successful strategies and support each other with creative approaches to demonstrating the value of our products.
• Help improve our KPIs, such as lead time, deal volume, average deal size, lead conversion rate and win/loss ratio.

What you'll bring

• Self-starter with a true hunter mentality
• Creativity, and comfort in ambiguous situations
• Ability to work independently as well as in a team
• Perfect written and spoken German and English, other languages are a plus
• Willingness to travel

Our ideal candidate

• Loves to work with customers and partners
• Proven history of enterprise software sales across a wide variety of verticals
• Successful experience in SaaS sales
• Experience in the Microsoft 365 ecosystem is a plus
• Communicates, presents and influences credibly at all levels of an organization
• Strong work ethic, a desire to exceed targets and the ability to build efficient, lasting processes
• Strong sales acumen and a track record of attaining quota. You know how to handle tough conversations and turn them into a win for both sides.

Why us

• An exciting job, a motivated team, and space for ideas and innovation
• The opportunity to keep learning and to develop personally and professionally
• Remote working, with our Munich office open to you whenever you are nearby
• Modern central office with a large rooftop terrace
• Work life balance
• A paid day off on your birthday
• Possibility of workation
• Various offers for your well-being
• Your choice of company laptop, Windows or Apple
• A first-class international, distributed team (business language English)
• Competitive compensation

About us

Rencore is a B2B software company headquartered in Munich. Rencore Governance keeps enterprises in control of their Microsoft 365, Power Platform, Copilot and agent estate: one control plane for inventory, ownership, lifecycle and policy, so IT teams can say yes to new services without losing oversight. Our customers range from mid-sized businesses to some of the largest enterprises in the world, including Amgen, Honeywell, Lufthansa Group and Siemens Healthineers, and consultancies and managed service providers build their governance services on our platform.

We are a remote-first team of 50+ people across eight countries, backed by $16M in total funding, and our platform governs more than 2.5 million users. We believe in trust, clarity and real ownership, and in giving people room to grow and make an impact.

Our mission

We believe governance is what lets an enterprise say yes to AI, not the brake on it. We build tools that identify, manage, and mitigate the risks of uncontrolled cloud growth, so our customers can act with confidence.

Apply

You will work with an international, dedicated team committed to our company mission, and be part of Rencore's growth. If you want to make an impact, embrace change and enjoy the challenges of scaling a startup, this position could be for you.

Rencore is an Equal Opportunity Employer committed to a diverse and inclusive workspace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

La description du poste est en anglais, notre langue de travail.

Your mission

We are looking for an experienced Head of Customer Success to lead and scale our customer success department and run the strategic initiatives that raise customer retention, satisfaction and product adoption. You lead a high-performing team and work across functions so our customers get outstanding support and value from our products.

Responsibilities

• Set and execute the customer success strategy: develop and implement strategies that raise customer satisfaction, retention and overall success.
• Lead the customer success team: manage, mentor and grow the team.
• Work across functions: align customer success initiatives with sales, product, marketing and the wider company goals.
• Analyze customer data: review customer feedback, usage data and KPIs regularly to identify trends and areas for improvement.
• Increase customer engagement: build programs that raise engagement and product adoption.
• Customer advocacy: be the voice of the customer inside the company, so customer feedback shapes product development and business strategy.
• Improve customer success processes: keep refining processes and tools, for example with AI, to improve efficiency and effectiveness.
• Manage key accounts: own the relationships with strategic customers, meet their needs and keep them loyal.
• Report on customer success metrics: give senior leadership regular reports and insights, including successes and areas for improvement.
• Risk management: identify customer concerns and issues early and resolve them.

Our ideal candidate

• Proven experience in a customer success leadership role, preferably in SaaS
• Strong leadership skills and a track record of managing and developing high-performing teams
• Deep understanding of software businesses. Knowledge of subscription and renewal models is a plus.
• Expert communication skills and the ability to hold C-level customer conversations that create business for both sides and move the relationship forward
• A strategic thinker who is also comfortable being hands-on with processes and customers
• Excellent interpersonal skills for working with customers and internal teams
• An analytical mindset and the ability to interpret data and make data-driven decisions
• A customer-focused approach and a passion for exceptional customer experiences
• Ability to thrive in a fast-paced environment
• Proficiency in German and English, other languages are a plus
• Specific Microsoft 365 knowledge is a plus

Why us

• An exciting job, a motivated team, and space for ideas and innovation
• The opportunity to keep learning and to develop personally and professionally
• Remote working, with our Munich office open to you whenever you are nearby
• Work life balance
• Modern central office with a large rooftop terrace
• Unlimited vacation and a paid day off on your birthday
• Your choice of company laptop, Windows or Apple
• A first-class, internationally distributed team (business language English)
• Competitive compensation

About us

Rencore is a B2B software company headquartered in Munich. Rencore Governance keeps enterprises in control of their Microsoft 365, Power Platform, Copilot and agent estate: one control plane for inventory, ownership, lifecycle and policy, so IT teams can say yes to new services without losing oversight. Our customers range from mid-sized businesses to some of the largest enterprises in the world, including Amgen, Honeywell, Lufthansa Group and Siemens Healthineers, and consultancies and managed service providers build their governance services on our platform.

We are a remote-first team of 50+ people across eight countries, backed by $16M in total funding, and our platform governs more than 2.5 million users. We believe in trust, clarity and real ownership, and in giving people room to grow and make an impact.

Our mission

We believe governance is what lets an enterprise say yes to AI, not the brake on it. We build tools that identify, manage, and mitigate the risks of uncontrolled cloud growth, so our customers can act with confidence.

Apply

This is an opportunity for a customer success leader to take a scaling software company's customer success and support capability to the next level. If you want to make an impact with a team that takes on change as a challenge and brings new ideas to life, this could be you.

Rencore is an Equal Opportunity Employer committed to a diverse and inclusive workspace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

La description du poste est en anglais, notre langue de travail.

Your mission

Rencore is constantly looking for awesome people locally and internationally to help us conquer the world!

If you haven't found an open position that is a match for you, but you believe that your knowledge and experience could be a vital addition to our team, then please don't let us wait! Send us your initiative application here and show us why you think we are made for each other.

Depending on the role we are very flexible if you work permanently, part-time or on a contractual basis, if you work in our Munich office or remotely.

Your profile

Surprise us! :)

Why us?

We offer a maximum of flexibility with flexible work hours, working remotely and paid birthday leave. We take care of your professional and personal development and support you with a variety of wellbeing options. And much more!

• Exciting job, technical challenges, space for ideas and innovations
• Opportunity to continuously learn new things and develop yourself personally and professionally
• Balanced working environment (home office, or optional Munich office if you live near our office, flexible working hours)
• Work life balance
• Possibility of workation
• You get one free, paid vacation day on your birthday
• We take care of your well-being with various offers
• Choice of your company laptop Windows or Apple
• You are part of a first-class international and distributed team (business language English)
• Competitive Compensation

About us

Rencore is a B2B software company headquartered in Munich. Rencore Governance keeps enterprises in control of their Microsoft 365, Power Platform, Copilot and agent estate: one control plane for inventory, ownership, lifecycle and policy, so IT teams can say yes to new services without losing oversight. Our customers range from mid-sized businesses to some of the largest enterprises in the world, including Amgen, Honeywell, Lufthansa Group and Siemens Healthineers, and consultancies and managed service providers build their governance services on our platform.

We are a remote-first team of 50+ people across eight countries, backed by $16M in total funding, and our platform governs more than 2.5 million users. We believe in trust, clarity and real ownership, and in giving people room to grow and make an impact.

Our mission

We believe governance is what lets an enterprise say yes to AI, not the brake on it. We build tools that identify, manage, and mitigate the risks of uncontrolled cloud growth, so our customers can act with confidence.

Apply

If you're seeking to make an impact with a team of professionals, who take on change as a challenge, and strive to bring new ideas to life, this could be you.

Let's make this happen! Apply!

Rencore is an Equal Opportunity Employer committed to a diverse and inclusive workspace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.