Governance Excellence in Healthcare

Rencore Governance enabled Universitätsspital Basel to modernize its Microsoft 365 environment, ensuring operational efficiency, data protection, and compliance across its healthcare, research, and education missions.

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Microsoft 365 Journey

To support its mission of delivering exceptional healthcare and advancing research, Universitätsspital Basel embarked on a phased Microsoft 365 adoption:

  • Phase 1 (2020): Teams and OneDrive adoption during COVID-19 for remote collaboration.
  • Phase 2 (2022): Integration of SharePoint Online and Intune.
  • Phase 3 (2024): Transition to Office apps and Exchange Online, with a focus on compliance.
  • Phase 4 (2025): Full M365 implementation, positioning Teams as a central data hub.

As adoption scaled, challenges around visibility, compliance, and operational complexity emerged.

Why Rencore Governance?

With Rencore's scalable automations, organizations can not only meet current challenges,  but also prepare themselves for future technological advancements

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Philipp Widmer
Head of Platform Services

The Challenge

Universitätsspital Basel faced several critical issues:

  • Limited Visibility: Lack of insights into user activity and resource usage.
  • Compliance Gaps: Unclear data protection processes risking regulatory violations. 
  • Operational Complexity: Microsoft 365 felt like a “black box,” complicating governance.
  • Constant Evolution: Frequent tool updates required adaptable governance policies.

The Solution

Rencore Governance delivered a comprehensive, automated solution:

  • Enhanced Visibility: Central dashboards and reports for actionable insights.
  • Lifecycle Management: Automation of user offboarding and orphaned resource handling.
  • Security & Compliance: Enforced MFA, secure sharing policies, and automated policy monitoring.
  • AI Readiness: Prepared infrastructure for future AI integrations.
  • Scalable Governance: Policies adapted to tech changes without disrupting operations.

Result

Within three months, Universitätsspital Basel achieved:

  • Operational Efficiency: Reduced manual workloads and improved IT focus 
  • Research Enablement: Secure collaboration with global research partners
  • Compliance Confidence: Data protection became part of daily operations
  • Technology Leadership: Positioned as a model for healthcare innovation

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