Secure Cloud Collaboration for Government entity

Rencore Governance empowered Ville de Luxembourg to modernize its IT infrastructure, enabling secure cloud collaboration while navigating the complexities of governmental data protection and compliance.

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Microsoft 365 Journey

VDL began its cloud journey with a cautious but determined approach. Over 12 months, 1,000 users were onboarded to Microsoft Teams, marking a significant step toward digital transformation. However, as a government entity, VDL faced complex discussions around:

  • What data could be migrated to the cloud
  • When and how migration should occur
  • How to ensure compliance with strict data protection regulations
  • External collaboration remained off-limits, and internal debates around governance slowed broader Microsoft 365 adoption.

Why Rencore Governance?

As we continue to expand our cloud capabilities, the foundation laid by Rencore Governance will undoubtedly play a crucial role in ensuring that each step forward is taken with confidence, security, and compliance in mind"
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Claude Bisdorff
Systems Administrator and Deputy Head of IT Systems

The Challenge

VDL encountered several key challenges:

  • Limited Visibility: Lack of oversight into Microsoft 365 activities and team creation
  • External Collaboration Restrictions: Guest access was disabled due to compliance concerns
  • Manual Workload: Governance tasks were time-consuming and inconsistent

  • Stakeholder Misalignment: Ongoing debates around data classification and governance

The Solution

Rencore Governance delivered a unified solution that addressed VDL’s needs:

  • Enhanced Visibility: Full oversight of team creation, user activity, and tenant operations
  • Automated Workflows: Streamlined user and team lifecycle management
  • Compliance Support: Tools to demonstrate adherence to data protection regulations
  • Stakeholder Alignment: Provided evidence to support governance discussions and policy decisions

Result

With Rencore Governance, VDL achieved:

  • Improved Control: Confidently managing data migration to SharePoint Online
  • Governance Readiness: A solid foundation for future external collaboration
  • Operational Efficiency: Reduced manual workload and improved consistency
  • Compliance Assurance: Clear reporting and policy enforcement across the Microsoft 365 environment

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